Yet another discussion on Twitter about the large numbers of organisations, particularly in the public and voluntary sectors, who still resist the adoption of new technologies to make their clients’ lives better, and social media to transform the way they work.
This prompts me to ask this question – does your boss do tech?
In my experience, there are still far too many organisations where there are people on the frontline who want to adopt new methods and technologies, but their organisations, directed from the top, will not respond. And I think I know why this is, at least in some cases.
Most of us these days are immersed in the use of new technologies. We communicate all the time using Twitter and Facebook, or WhatsApp, Snapchat, and Instagram. We use catchup TV services, and seek out “how to” videos on Youtube. But, if you are the Chief Executive of an organisation, you may be in the latter stages of your career, you may have thrived in working environments where there was no hint of technology, you may have had a PA to whom you dictate emails and reports, and who prints off emails and reports for you to read. And you probably work incredibly hard, put in long hours in the office, and then have a commute home. So, when you get home, all you want to do is slump in front of the TV, read a book, or maybe flick through those printed off reports and emails over a glass of wine. You are not playing computer games, you are not Skyping the relatives, you are not catching up with what your friends are up to on Facebook. In short you are insulated from new technologies, both in your working and home environments. And, given that retirement is visibly coming towards you over the horizon, you probably think that new tech is something for the next generation of leaders to deal with.
I am sorry if this stereotype, for stereotype it surely is, offends anyone. I know there are loads of CEOs who embrace new technologies, and who burn with ambition to integrate them in strategies to make their organisation work better. But, there are still too many CEOs who, in my opinion, stand in the way of progress.
So, ask yourself, “does my boss do tech”. And, if they don’t then consider if you have opportunities to ensure that they do. Don’t always do everything for them; point out the environmental damage being done by all that paper they are carrying around. Then maybe, just maybe, they might even come to like using tech and become an advocate rather than a blocker.