I am still hopeful of progress in the campaign to get free wifi for patients in all NHS hospitals, particularly after what Tim Kelsey said at an event I was present at in March (see here).
But, you know what’s really frustrating? There are a number of cases where hospitals have installed wifi and yet the patients still can’t access it because none of the staff who have regular contact with patients know anything about it. While visiting my own local hospital, I asked at the information desk how to access the wifi and was told that no one there knew.
Can someone please spread the message that it is pointless installing wifi if patients can’t access it. This is doubly frustrating for disconnected patients.
Here’s an example of a hospital wifi login screen. I was unable to get online.