Older People, Technology, and Social Isolation

This is by way of a progress report on my ambition to put measures in place to make sure no older person needs to be lonely at Christmas 2015 if technology can provide a solution for them.

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This is a description of some things I have done, some I have observed and some I am planning. In some cases I am describing plans and concepts and cannot go into real details as there are negotiations on-going to confirm arrangements. Everything I am setting out here, though, is a practical contribution to ensuring that the barriers to new technology adoption among older people can be broken down. They are also demonstrations of what needs to be done. I could not claim that the totality of what is here is a comprehensive approach. We need to scale these initiatives up, roll them out across the country, and fill in the gaps. I am still looking for funding to make more of this happen. Please get in touch if you can help.

Digital Tea Parties

During the past year I have run Digital Tea Parties in Leeds, Trafford, and Whitby, and there are a number of others in the planning stage. Digital Tea Parties are a great way of introducing older people to new technologies in a non-threatening environment. They allow the focus to be put on human communications and individual and community interests, rather than shiny tech. They are a familiar environment, in trusted locations, and they offer opportunities for those with a degree of interest to take the lead in introducing their peers to new gadgets. It is important in my view not to try to force people to use technologies they are uncomfortable with at the outset. Seeing others like them having a go can overcome that “tech is not for people like me” prejudice that often acts as a barrier.

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Providing Connectivity

I am working with partners to connect up a sheltered housing complex, provide free wifi throughout and run a number of digital tea party-type sessions to kickstart residents’ use of new technologies. We intend this to be a demonstrator project that can be rolled out widely.

Relevant Content

I am convinced that one of the barriers to new technology adoption is that older people struggle to find content that is of interest to them. And, in addition to this, I believe that activities such as slumping in front of the television actually contribute to older people’s social isolation by disengaging them from the world around them. Work at Digital Tea Parties, particularly the reaction to the pub crawl video at Urmston, convinced me that people need content to engage with that is directly relevant to them, as I expanded on here. I have now secured funding as part of a larger project to develop this idea further and to create content which can be used with groups of older people to engage them with their local communities.

I am also seeking funding to run this Seaside Recollections project in which I would tour seaside locations guided in real-time by older people in pursuit of their memories of childhood holidays.

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Reminsences and recordings

Also as part of the above, secured, project, I will be conducting video and audio interviews with older people participating in the initiative. I believe this is an important thing to do for a number of reasons, namely;

  • it stimulates the older person’s memory
  • it breaks down some of the barriers to new technology adoption
  • it creates more content of interest to older people
  • it can change perceptions of older people by allowing them to present themselves as they were in their younger days
  •  it contributes to project evaluation

Staff Digital Confidence

I am working on a number of initiatives to promote digital skills, confidence and fluency amongst staff working with older people. None of these yet have funding, which is extremely disappointing, because I firmly believe that often staff act as gatekeepers, seeking to keep the older people away from technology because they are frightened of the consequences of letting them loose on it.

 

All of these are activities which can turn the tide in the battle to promote technology adoption among older people, and achieve the ultimate goal of breaking down loneliness and isolation. We need to roll these things out more widely and scale them up. If you can help, please let me know.

 

2 thoughts on “Older People, Technology, and Social Isolation

  1. Pingback: OAP Internet Virgins – Really Useful Reality TV | John Popham's Random Musings

  2. Pingback: #ageingdigital – Pushing through the frustrations | John Popham's Random Musings

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